No worries – we are here to make sure you are completely satisfied with your purchase from us.
If you want to exchange your bag with any other color/design or simply want to return for a full refund, kindly contact us with your order number so we can assist you with the return.
We do not send return labels until a product is received in a damaged condition or is the wrong item.
For customers outside UK, the return has to be sent to our UK address – return shipment paid by customer until/unless there is an issue with the product. Kindly contact us regarding the return procedure.